Frequently Asked Questions

Everything you need to know about your next tech upgrade.

What is the quality standard for NewJaisa refurbished electronics?

Every device undergoes a rigorous 40-point quality check by our certified engineers to ensure it performs as well as a brand-new product.

Do your products come with a warranty?

Yes, all our electronics come with a comprehensive 6-month to 1-year warranty covering functional defects and hardware issues.

What is your return policy?

We offer a hassle-free 7-day replacement policy. If you receive a damaged or dysfunctional product, you can request a replacement via our support portal.

How long does shipping typically take?

Most orders are processed within 24 hours and delivered within 3 to 5 business days, depending on your location.

What payment methods do you accept?

We accept all major credit and debit cards, UPI, Net Banking, and offer Cash on Delivery (COD) for most pin codes.

Are original accessories included with the device?

Each device is shipped with a compatible charging cable and adapter to ensure you can use your product immediately out of the box.